Privacy policy

At Velo Med Spa, we understand the importance of your privacy and the trust you place in us when you share your personal information with us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, www.velomedspa.com, and when you receive services from us.

Collection of Personal Information

We may collect personal information from you when you:

Make an appointment for a service on our website or over the phone
Fill out a form on our website, such as a contact form or newsletter subscription form
Participate in a survey or provide us with feedback
Sign up for our loyalty or rewards program
Apply for a job or submit a resume on our website

The personal information we collect may include your name, address, phone number, email address, date of birth, gender, medical history, and credit card information. We may also collect information about your use of our website, such as your IP address, browser type, and operating system.

Use of Personal Information

We may use your personal information to:

Schedule appointments and provide you with services
Respond to your inquiries and requests
Send you promotional emails and newsletters
Improve our website and services
Comply with legal obligations
Process payments

We may share your personal information with third-party service providers who assist us with our business operations, such as payment processing, marketing, and IT support. We will only share the information necessary for these service providers to perform their duties, and we will require them to protect your personal information in accordance with our privacy policy.

Protection of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard encryption technology to protect your credit card information, and we restrict access to your personal information to authorized employees who need it to perform their job duties.

Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your personal information, we will securely dispose of it.

Your Rights

You have the right to access and update your personal information, as well as request that we delete it. You may also opt-out of receiving promotional emails and newsletters by following the instructions in the email.

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about this privacy policy or the way we handle your personal information, please contact us at hello@velomedspa.com.